Terms of Service
DigiMartLast updated: 26 August 2026
1. About DigiMart
DigiMart ("we", "us") is a Ghanaian online marketplace operated by DigiMart Ghana. We connect buyers with wholesale digital service providers (data bundles, airtime, subscriptions, event tickets, result checkers), verified sellers of physical goods, and delivery riders. Data bundles are sourced from more than one wholesale provider and are routed automatically, so if one cannot fulfil an order the next is tried — which provider supplies a given order is an implementation detail and is not disclosed. WASSCE and BECE result checkers are released from DigiMart's own stock of serial numbers and PINs. Streaming logins are delivered by DigiMart staff on WhatsApp.
2. Accounts
You must provide an accurate Ghanaian phone number. You are responsible for keeping your password and Mobile Money account secure. Roles (customer, reseller, seller, rider, admin) are granted by DigiMart and can be revoked for abuse.
3. Orders and payment
All payments are collected through Paystack (Mobile Money and card). An order is only considered paid after DigiMart receives verified payment confirmation from Paystack — a payment prompt on your phone alone is not proof of payment. A Mobile Money processing fee, shown at checkout, is paid by the buyer.
4. Digital goods
Data bundles, airtime, subscriptions, event tickets and result checker vouchers are delivered to the phone number or account you provide at checkout. Fulfilment typically starts within minutes of verified payment. Wrong recipient numbers provided by the buyer cannot be reversed once the provider has fulfilled them.
5. Physical goods and delivery
Physical items are delivered within our active delivery zones for the fee quoted at checkout, or made available for pickup where supported. Delivery estimates are estimates, not guarantees.
6. Sellers and resellers
Sellers and resellers set a payout Mobile Money account in their dashboard. Earnings (gross amount minus the platform commission, or reseller markup) are credited when an order completes and can be withdrawn via payout request. Falsifying products, prices or delivery information leads to termination.
7. Liability
DigiMart facilitates transactions between buyers, providers and sellers. Our liability for any order is limited to the amount paid for that order. We are not liable for provider outages beyond our control, but we will always work to refund or fulfil affected orders.
8. Contact
Reach us any time through the in-app Support center. For urgent payment issues, include your order number (e.g. DM-XXXXXXX).